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How ek 566 Handles Your Personal Information

When you open an account with us and fund it through bKash, Nagad, or Rocket, you share certain personal details — and this page sets out exactly what we collect, why we keep it, and how you can control it.

Account data handled with carebKash, Nagad, Rocket wallet details protectedYour rights clearly explainedContact path always open
ek 566 How ek 566 Handles Your Personal Information
HOW WE PROTECT IT

Data Handling, Cookies, Retention and Account Security

We take a practical approach to account security — not just policy language. Here is how the four main areas actually work on ek 566.

Wallet Data and Payments

Your bKash, Nagad, or Rocket number is stored in encrypted form. It is used only to process your deposits and match withdrawal requests to the correct mobile wallet.

Cookies and Session Tokens

We use session cookies to keep you logged in and remember your last deposit method. Clear them in your browser at any time; your account data on our side stays intact.

Data Retention Period

Transaction records and account information are retained for as long as your account is active and for a period after closure, in line with our fraud-prevention and operational requirements.

Requesting Changes or Deletion

You can request correction of inaccurate details or deletion of your account data by contacting support via live chat or email. Verified requests are processed in order of receipt.

PRIVACY CONTACT PATHS

Reach Us About Your Data

If you want to request a copy of your data, ask us to delete specific records, or raise a concern about how your information has been used, our support team handles privacy requests directly. You can reach us through the channels below. We aim to acknowledge your request and provide a response within a reasonable timeframe.

Team online

Live Chat

Start a chat session from any page in your account area. Our support team can log a formal data request on your behalf during the conversation.

Email Support

Send your data request or privacy concern to our support email address shown in your account settings. Include your registered mobile number for faster matching.

Account Help Centre

Navigate to the Help section inside your account to find the privacy request form. Submitting through there ties the request directly to your account ID.

Common Questions About Your Privacy on ek 566

Real questions about how your personal data and wallet information are managed — answered directly.

We collect your name, mobile number, and the wallet identifier you use for deposits — typically your bKash, Nagad, or Rocket number. Device and session data are also logged for security purposes.

It is shared only with the relevant payment processor to complete your transaction. We do not share your full account profile with bKash, Nagad, Rocket, or any unrelated third party.

Contact us via live chat or use the privacy request form in your account Help section. Include your registered mobile number so we can match and verify your request quickly.

Yes. Submit a deletion request through support or the Help Centre form. We will confirm receipt and process verified requests, subject to any retention obligations we must meet operationally.

Records are kept while your account is active and for a set period after closure. This covers deposit and withdrawal history, including transactions made via bKash, Nagad, and Rocket.

Your rights under this policy depend on your local law and the eligible region in which you access our service. Where local law grants specific data rights, we aim to honour those through our support channels.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.